Shipping policy

1. PROCESSING & TRACKING

  • Processing: Orders pack and ship within 1–3 business days (excluding weekends/holidays).

  • Tracking: You will receive a tracking number via email as soon as your order ships.

2. HONG KONG & MACAU (S.F. Express)

  • Delivery Options: Door-to-door delivery OR self-collection at S.F. Stations/Lockers. FREE shipping on orders over HKD 500.

  • Delivery Time: 3–4 business days from your order date.

3. INTERNATIONAL SHIPPING (Registered Mail)

  • Rates: Shipping costs are calculated dynamically at checkout based on your order's total weight.

  • Delivery Time: 15–20 business days after dispatch.

4. PLEASE NOTE (Disclaimers)

  • ⚠️ Delays: Delivery times are estimates. We are not responsible for delays caused by customs clearance or third-party carriers.

  • ⚠️ Taxes & Duties: Buyers are responsible for any local customs duties or import taxes.

  • Accuracy: Please ensure your shipping address and contact details are correct. We cannot be held responsible for failed deliveries due to incorrect information.

5. QUESTIONS?

  • Contact us at sekimuraworkshop@gmail.com — we are happy to help!